Effective DateLast updated November 12, 2007
Onestop Internet, Inc. ("Onestop") operates this Web site,
pursuant to agreements with "Paul Frank Industries, Inc.". ("Paul
Frank"). Both Onestop and Paul Frank ("we" or "us")
recognize that you care how information about you is used and shared.
We have created this Privacy Policy to inform you of our information collection,
use and sharing practices for this Web site. Please also review our Terms
& Conditions which also govern your use of this Web Site.
Please be advised that the practices described in this Privacy Policy
apply only to information gathered through this Web site and, where applicable,
through our Customer Service Department in connection with this Web site,
and do not necessarily reflect our practices with respect to information
gathered through other Web sites that we operate or through other off-line
means.
If you have any questions or concerns regarding this Privacy Policy,
you should contact our Customer Service
Department.
What Information About Me Is Collected and Stored?
We collect and store information that you enter into this Web site or
that you provide to our Customer Service Department. For example, when
you open an account or place an order, we collect and store some or all
of the following information that you provide: name, billing address,
shipping address, email address, telephone number, credit card number
and expiration date. This information is used to provide the products
and services that you have ordered or requested, to process and ship orders,
to send order and shipping confirmations and to provide customer service.
This information also may be used for our own marketing and internal business
purposes, and to contact you about sales, special offers and new site
features, unless you have opted not to receive promotional communications
in connection with this Web site.
We collect and store certain other information automatically whenever
you interact with this Web site. For example, we collect your IP address,
browser information and reference site domain name every time you visit
this Web site. We also collect information regarding customer traffic
patterns and site usage. This information is used to analyze and improve
this Web site and to provide our customers with a fulfilling shopping
experience.
Also, like many Web sites, we use "cookies", which are files
stored on your computer's hard drive by your browser. Cookies do not contain
personally identifiable information. Cookies help us to identify account
holders and to optimize their shopping experience. Cookies also allow
us to hold selections in a shopping cart when a user leaves this Web site
without checking out. Cookies are not used on this Web site to store your
account information; this information is stored securely on this Web site's
server. When you log in at this Web site with your username and password,
we will assign you a secure session id. The server then passes your information
to you through this secure session id. Also, we will use cookies to monitor
and maintain information about your use of this Web site. Cookies are
also used to track the identity of the Web site you visited immediately
prior to visiting this Web site; otherwise, we do not track information
about your use of other Web sites. Most browsers accept cookies automatically
but allow you to disable them. We recommend that you leave cookies "turned
on" so that we can offer you a better shopping experience on this
Web site.
We also may collect and store information about you that we receive from
other sources, to enable us to update and correct the information contained
in our database and to provide product recommendations and special offers
that we think will interest you.
Is Information Collected From Children?
This Web site is not intended or directed to anyone under the age of
18. We do not sell or ship any items ordered through this Web site directly
to anyone who we know to be under the age of 18, nor do we collect any
personal information from anyone who we know to be under the age of 18.
If you are under the age of 18, you should use this Web site only with
the involvement of a parent or guardian and should not submit any personal
information to us.
With Whom Do You Share Information?
We do not share with others, or sell or rent to others, any personal
information that you provide to us through this Web site or through our
Customer Service Department, except with your consent or as described
in this Privacy Policy.
We engage third parties to perform services in connection with the operation
of our business. Examples of these services include payment processing
and authorization, fraud protection and credit risk reduction, product
customization, order fulfillment and shipping, marketing and promotional
material distribution, Web site evaluation, data analysis and, where applicable,
data cleansing. We provide personal information to these third parties,
but we authorize them to use this information only in connection with
the services they perform.
We may release personal information if we believe in good faith that:
the law or legal process requires it; we have received a valid administrative
request from a law enforcement agency; or such release is necessary to
protect the rights, property or safety of Onestop and/or Paul Frank, or
any of our respective affiliates, business partners, customers or others.
We may share non-personal information with our marketing partners, advertisers
and others from time to time. Examples of such non-personal information
include the number of users who visited this Web site during a specific
time period or purchased a specific product through this Web site. This
information generally is shared in an aggregated form.
As with any business, it is possible that as our business develops, we
might sell or buy online stores or other assets. In such transactions,
information about customers often is among the transferred assets. Accordingly,
in the event that Onestop or Paul Frank, or substantially all of our respective
assets, are acquired by a third party, such information may be one of
the transferred assets (unless the information was collected under a previous
Privacy Policy that did not permit such disclosure). Under such circumstances,
Onestop or Paul Frank as the case may be, would to the extent possible
require the acquiring party to follow the practices described in this
Privacy Policy.
What Steps Are Taken To Keep Personal Information Secure?
We use various security measures, including Secure Socket Layer (SSL)
encryption technology, to protect personal information that we collect.
If you place an order through this Web site, you will be asked to set
up an account and provide an email address and password. You must provide
an appropriate email address and password in order to access account information.
In order to help protect your personal information further, you should
be careful about providing your password to others. If you wish to cancel
a password, or if you become aware of any loss, theft or unauthorized
use of a password, please contact our Customer
Service Department.
How Can I Access, Correct and Update Personal Information?
You can access, correct and update certain personal information that
you have provided to us by clicking on "Update Account" within
the "My Account" area of this Web site.
Can I Indicate Whether or Not I Want To Receive Promotional Communications?
You will have an opportunity to change these selections by clicking
on an "unsubscribe" hyperlink contained in promotional
emails we send you. Additionally you may email us at customerservice@shop.paulfrank.com
or write to us at Paul Frank Customer Service Department, 2346 E.
Pacifica Place, Rancho Dominguez, CA 90220.
Please note that any request to be removed from such mailing lists may
take up to one (1) week to become effective. Even if you are removed from
any such list, if you order online, we will send you an email confirming
your order and may need to contact you by phone, email, or regular mail
if we have questions about your order.
Your California Privacy Rights:
California Civil Code Section 1798.83, also known as the "Shine
The Light" law, permits our customers who are California residents
to request and obtain from us once a year, free of charge, information
about the personal information (if any) we disclosed to third parties
for direct marketing purposes in the preceding calendar year. If applicable,
this information would include a list of the categories of personal information
that was shared and the names and addresses of all third parties with
which we shared information in the immediately preceding calendar year.
If you are a California resident and would like to make such a request,
please submit your request by email to customerservice@shop.paulfrank.com
or by mail to Paul Frank Customer Service Department, 2346 E. Pacifica Place, Rancho Dominguez, CA 90220.
What Happens When I Link To or From Another Web Site?
This Web site may contain links to Web sites operated by third parties.
Please be advised that the practices described in this Privacy Policy
do not apply to information gathered through these other Web sites. We
encourage you to be aware of when you leave this Web site and to read
the privacy policies of each and every Web site that you visit.
If you have accessed this Web site through a link from certain of our
advertising or marketing partners, this Web site may include a frame of
the applicable advertising or marketing partner. Nevertheless, the information
you provide to us through these framed Web pages is collected by us, and
our use of this information is governed by this Privacy Policy.
What About Contests and Sweepstakes?
When we run a contest or sweepstakes relating to this Web site, it will
be accompanied by a set of rules. The rules for each contest/sweepstakes
will specify how the information gathered from you for entry will be used
and disclosed.
What About Online Surveys?
We may from time to time conduct on-line surveys. When you complete an
online survey, we may ask for certain information including your age,
zip code, shopping habits, email and/or mailing address. This information
will be treated in accordance with this Privacy Policy.
How Will I Be Informed About Changes Regarding This Privacy Policy?
If we make any material changes to this Privacy Policy, we will post
a notice on this Web site notifying users of the changes. In some cases,
we also may send an email notifying users of the changes. You should check
this Web site periodically to see if any recent changes to this Privacy
Policy have occurred. |